55bh Terms & Conditions
Please read all of the following terms and conditions carefully before using the 55bh platform. By accessing the platform, you are considered to have accepted these terms.
Introduction & Scope
These Terms and Conditions ("Terms") apply to the 55bh platform and all services operated under it. 55bh is an online gaming and betting platform operated for adult users in Bangladesh.
By creating an account, logging in, or using any service on the platform, you confirm that you have read, understood, and accepted these Terms in full. If you do not agree with any part of these Terms, please refrain from using the platform.
55bh reserves the right to modify or update these Terms at any time. Continuing to use the platform after any changes are made will be considered acceptance of the revised Terms. It is therefore recommended that you check this page regularly.
Account Registration & Management
Registration Requirements
To create an account at 55bh, the following conditions must be met:
- You must be at least 21 years of age.
- Each individual may hold only one account.
- All information provided at the time of registration must be accurate and correct.
- Any changes to account details must be reported to 55bh immediately.
- The responsibility for keeping account passwords and login details confidential rests entirely with the user.
Identity Verification (KYC)
55bh reserves the right to verify user identity in order to maintain a secure environment. The following documents may be requested when necessary:
- A copy of your National ID (NID) or passport.
- Proof of current address.
- Proof of ownership of the payment method used.
55bh reserves the right to put withdrawals on hold until verification is complete.
Reasons for Account Closure or Suspension
- Providing false or misleading information.
- Operating more than one account for the same individual.
- Fraudulent activity or misuse of the betting system.
- Violation of bonus terms and conditions.
- Threatening or harassing other users.
- Operating an account on behalf of a minor.
Security Responsibilities
To keep your account secure:
- Use a strong password and change it regularly.
- Do not share your login details with any third party.
- Remember to log out from public devices.
- If you notice any suspicious activity, contact support immediately.
55bh will not be liable for any loss resulting from unauthorized access to your account.
Deposit & Withdrawal Policy
Only the following payment methods are accepted on the 55bh platform: bKash, Nagad, Rocket, and bank transfer (including Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major Bangladeshi banks). Deposits or withdrawals from third-party accounts will not be accepted.
Deposit Rules
- Minimum deposit amount: ৳200 (for each method).
- Deposits may only be made using a payment method registered in your own name.
- Deposit transactions are generally processed instantly.
- If a deposit is unsuccessful, the support team must be notified with a screenshot of the transaction.
- 55bh reserves the right to set a maximum limit on deposit amounts.
Withdrawal Rules
- Minimum withdrawal amount: ৳1,000.
- Withdrawals can only be made to the same payment method used for the deposit.
- Standard withdrawal processing time is 10–45 minutes.
- Withdrawals may be delayed if KYC verification has not been completed.
- Additional verification may be required for suspicious transactions.
Bonuses & Promotional Offers
55bh provides promotional offers from time to time. Each offer has its own terms, which must be read carefully before acceptance.
Welcome Bonus Terms
New users have the opportunity to receive a bonus of up to 120% on their first deposit — up to a maximum of ৳10,000.
Wagering Requirements
A 15x wagering requirement applies to the bonus amount. Wagering is calculated on the bonus amount only, not on the deposit plus bonus.
- The bonus balance cannot be withdrawn until wagering is complete.
- If the wagering requirement is not met within the specified time limit, the bonus may be cancelled.
- 55bh reserves the right to cancel a bonus in cases of bonus abuse.
General Bonus Policy
- Only one welcome bonus may be claimed per person, household, or IP address.
- Multiple bonuses cannot be used at the same time unless specifically stated.
- 55bh reserves the right to modify or discontinue bonus offers at any time.
- An account must be fully verified in order to receive a bonus.
Betting & Gaming Rules
The following rules must be strictly followed when betting or playing games on 55bh. These rules apply equally to all users.
Game Operations
All games available on 55bh are operated by reputable providers including Pragmatic Play, JILI, PG Soft, Spribe, and Evolution Gaming. The outcome of each game is determined by an independent RNG (Random Number Generator), ensuring fair and unbiased play.
Prohibited Activities
- Using bots or automated software.
- Exploiting vulnerabilities in the betting system to gain an unfair advantage.
- Account sharing or group betting.
- Using an account solely for the purpose of withdrawing bonuses.
- Fraudulent betting against other users or against the platform.
Technical Issues
If the outcome of a game becomes uncertain due to a technical error, 55bh reserves the right to void that round and refund the wagered amount. 55bh will not be held liable for any loss caused by internet disconnection or device failure.
VIP Program & Rewards Terms
Regular players in 55bh's dedicated VIP Program can enjoy weekly cashback benefits. The program has five tiers:
| Tier | Bengali Name | Weekly Cashback |
|---|---|---|
| Bronze | Bronze | Up to 0.2% |
| Silver | Silver | Up to 0.3% |
| Gold | Gold | Up to 0.5% |
| Platinum | Platinum | Up to 0.6% |
| Diamond | Diamond | Up to 0.8% |
Important VIP Information
- VIP tier progression depends on the user's activity on the platform.
- Weekly cashback is provided at the start of each week according to a set schedule.
- VIP rewards are also subject to applicable terms and conditions, just like bonuses.
- 55bh reserves the right to modify the structure of the VIP program at any time.
- If an account is suspended due to a rule violation, VIP benefits may be cancelled.
Responsible Gaming Terms
55bh places the highest importance on responsible gaming. Gaming is for entertainment — not a source of income. We are committed to ensuring the wellbeing and welfare of our users.
Voluntary Limit Setting
Users can set the following limits for their own protection:
- Daily, weekly, or monthly deposit limits.
- Gaming session time limits.
- Voluntary breaks or temporary account suspension.
- Permanent self-exclusion.
Contact the support team to make changes to these limits.
Support Options
If you feel that gaming is affecting your daily life, relationships, or financial situation, please contact the 55bh support team immediately:
- Instant assistance via 24/7 live chat.
- Email: [email protected]
- Referrals to professional counselling services.
Privacy & Data Protection
55bh places the highest importance on the privacy of users' personal information. Our platform is secured with SSL encryption technology, which keeps your data and transactions safe.
Data Collection & Use
55bh collects user information for the following purposes:
- For account verification and management.
- For transaction processing and security.
- For providing customer service.
- For technical development and service improvement.
- For fraud prevention and protection.
Data Protection Measures
- Use of SSL encryption technology.
- Secure server infrastructure.
- Regular security audits.
- Strict access control policies.
- Your information is never sold to third parties.
Read our Privacy Policy for more details.
Limitation of Liability & Severability
Limitation of Liability
55bh accepts no liability in the following circumstances:
- Any loss caused by the user's own negligence or breach of the terms and conditions.
- Loss due to internet disconnection, device failure, or technical issues on the part of third parties.
- Loss due to unauthorized third-party access to an account, if the user failed to follow proper security practices.
- Service disruption caused by natural disasters, war, or other force majeure events.
- Personal, family, or financial problems arising from gaming.
Severability
If any part of these terms and conditions is found to be unlawful or unenforceable, the remaining parts will remain fully in effect. These terms will not be interpreted in favor of either party — the interests of both parties will be considered equally.
Contact & Complaint Resolution
55bh is committed to resolving all complaints promptly and fairly. If you have a complaint or question, please contact our support team:
Support Channels
- Live Chat: Available 24/7, in Bengali and English.
- Email: [email protected]
All complaints can be submitted in Bengali or English.
Dispute Resolution Process
- First, try to resolve the issue through the support team.
- If not resolved within 72 hours, the matter will be escalated to management.
- If both parties are unable to reach a settlement, an arbitration process will be followed.
Have more questions?
Our support team is available 24/7. Chat with us directly via live chat or find answers to common questions on the FAQ page.